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Press Releases - News | Valley Irrigation

Press Releases

The Latest News from Valley® Irrigation

AgSense Integrates Live Chatting Into Customer Service Suite

AgSense® is once again breaking new ground in the irrigation industry by being the first company to offer LiveChat for sales and technical support from both the AgSense and WagNet® websites.
AgSense_LiveChat_web_opt
The program debuted April 27 on the AgSense.net website, and is slated to roll out soon on WagNet.net.  

Offering LiveChat will allow AgSense to respond to its growing customer base more quickly while improving the customer experience and increasing direct interaction with Web visitors wanting to learn more. 

"Customer service is always a top priority” said David McGirr, operations manager at AgSense. “We have experienced a sizable increase in the user base for our products and WagNet interface, and want to accommodate the influx."
 
Users will be able to talk to various members of the sales and support team at the AgSense headquarters in Huron, S.D. Customers also can reach the offices by calling 605-352-8350 or through a contact form on the website.

About AgSense 
AgSense, a pioneer in remote management solutions for agricultural irrigation, is majority-­‐owned by Valley® Irrigation, a division of Valmont® Industries, Inc. AgSense products enable farmers and agri-­‐businesses to remotely manage different tasks within their operations. As operations continue to expand in size, and labor resources become scarcer, the need for efficient management has never been greater. For more information, visit www.agsense.net or contact an AgSense dealer.